Nexternal eCommerce Platform Knowledge Base

Category:

Page 1 of 3 > >>

Browse by Category
Affiliates
Amazon Integration
Categories
Settings
- Billing Options
- Compatible Software
- Security Settings
- Shipping
- Taxes
Coupons
CC Processing
Customers
- Mail Wizard
Dashboard
Emails
Discounting
Exporting
Gift Certificates
Images
Imports
Integrations
Inventory Control
Layout
Misc
Mobile Commerce
Nexternal.NET
Orders
Products
Questions
Quickbooks
Reports
Users
All Categories

How to check postal balance and last deposit details in Endicia? How do I add more postage through Nexternal?

I am using the Nexternal / MailChimp connection. When my customers first get added to my database, they default to customer type "Consumer". I change them later into a different customer type, but that is often an hour or a full day later. Will that customer type change get updated in MailChimp, or . . .

I am using ShipCompliant with Nexternal. I have the autosynch turned on (in Settings / Compatible Software). I have just modified an order to change the customer's address and add an item to the order. Do I need to re-synch this order, or will the autosynch take care of it?

We do all of our own shipping. How can I edit the shipping price charged to the customer to account for the FedEx costs and our internal costs (supplies+labor)? Is there a simple way to add $.10-20 per pound?

How can I resolve the error "The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel." when attempting to integrate a 3rd party service with Nexternal?

How do I setup Nexternal to work with eCommerce360 by MailChimp?

My business is not located in the United States. Which payment gateway should I use?

I am using ShipCompliant. I have an order with a Red C next to it in Nexternal. How do I know what's wrong with that order, and how can I fix it?

I activated my ShipCompliant integration. What do the little green, yellow, and red Cs mean?

I'm selling products that require age verification. Is there a way to verify a shopper's age before they can buy my products?

If I turn on the automatic synch for MailChimp, what customer data will be sent to them?

How do I set up Facebook Like and Save discount?

I am using the automated Google Product Search data-feed and recently received an email from Google titled: Data Quality Suspension Warning of Your Merchant Center Account. The email states that I am in violation of the feed specification for Availability. How do I correct this issue?

Where do I find options for social media buttons? Specifically, I'd like to edit the buttons that are displayed when a user is looking at a product. Also, where can I add the option to "like our page and get $2 off your order"? Thank you!

How do I set up my Nexternal system to work with VinNOW?