Nexternal eCommerce Platform Knowledge Base

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In the Order Management System Dashboard, why are charts showing up on some browsers and not others?

Using the Order Management System dashboard, I notice that the orders / view at a category level can be higher than the orders / view of any item within that category. Also, when I add views for each product within a category, the total is higher than the reported views for the whole category. The same . . .

I just installed Dashboard Plus. I love this new app, but am afraid the "cha-ching" sound will wake me up while I am sleeping. Is there a way to disable the "cha-ching" notification?

I am very interested in using Dashboard Plus with my iPhone but do have one concern: Will the thief or lucky finder have access to my order data? If so, what steps should I take in this event?

I just heard about Dashboard Plus for the iPhone/iPad. Is it available to all of my Order Management System users or just specific ones?

Is there a way to determine the average dollar amount of all the orders we have received?

How can I run a report to view our highest selling items?

How do I print my dashboard stats?

Hello. How can I see how many hits we are getting to our website monthly? I need to see the last 12 months of hits but on a month to month basis. Thanks you!

How can I exclude internal traffic from the page views reported at Dashboard?

How can I determine the number of sales from new customers vs. returning customers?

Is it possible to track sales based upon where the customer clicked in from?

Do canceled orders get removed from the data presented in the statistics pages?

How do I get a daily report of the data in statistics?

When I logged into the Order Management system and looked at the statistics, the number of entries increased by 1, but the number of category viewings is still 0. There have been 5 entries since I reset the statistics, but the number of viewings is still 0. Is something wrong with our statistics?