Nexternal eCommerce Platform Knowledge Base

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Can e gift certificates be sent before payment is processed?

Is there a way to customize our gift certificate codes rather then the system automatically generating a code?

Am I able to transfer an unused gift certificate over to a new recipient, without canceling the transaction?

Can I add an expiration date to a gift certificate?

How do I create a gift certificate without a recipient's name?

Can multiple gift certificates be used on a single order?

Are gift certificates taxable in California?

Is it possible for a person to order a gift certificate and pay for it using a coupon?

I offered a gift certificate for a donation/prize, how do I send the customer who won the gift certificate a hard copy of the prize?

If I upload a Gift Certificate image, where does it appear?

How do I create gift certificates and process orders in which a gift certificate was purchased?

How can I issue a gift certificate to a customer without a purchase? Example: How to issue an e-gift certifcate to a raffle winner.

I have an order for a gift certificate. How can I tell if the gift certificate recipient has opened the email with the gift certificate link?

How can I create a direct link to the screen that allows customers to order e-gift certificates?

How can I add gift certificates to my products or categories?