Nexternal eCommerce Platform Knowledge Base

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How do I run an Order Search report to see orders where I have added a tag?

How do I run a report that shows how frequently a customer ordered products and how much revenue was generated from their orders?

How do I generate an X Report or Z Report with my Engage Point of Sale?

When I download inventory or pricing spreadsheets, they are not populated with existing pricing. I need these files to download with existing data so I can modify and upload onto the Nextenal platform.

I am trying to pull a detail report on a specific product. I want to have order detail for all pinot noir sold. how do I do that?

How do I relay a gift message on a gift shipment paid for by another person without printing up the invoice which includes the price?

I figured out how to run the declined credit card report, however, there is nothing in the report and yet I have several pages of orders that were not processed du to a declined credit card.

How do I print invoices from only one state, without having to pull from all of them in one period?

How can a run a report to see how many club orders are in each wine club on a past date?

Why wouldn't the grand total shown in an Order Product Report and the grand total Net Amount in an Order Report be the same? What is the difference between these two amounts?

Is there a way to run a report of packing slips for "in process" orders?

Could you add this report: Product with associated Vendor?

how do I run a report only pulling by customer type?

Is there a way to get a list of customers ranked by total sales dollars? In other words I want the customer who has spent the most money in the store ever at the top of the list.

How can I include Gift Certificate Orders in the Order Print Report (Orders/Report in the Order Management System)?