Nexternal eCommerce Platform Knowledge Base

Category:

Page 1 of 1

Browse by Category
Affiliates
Amazon Integration
Categories
Settings
- Billing Options
- Compatible Software
- Security Settings
- Shipping
- Taxes
Coupons
CC Processing
Customers
- Mail Wizard
Dashboard
Emails
Discounting
Exporting
Gift Certificates
Images
Imports
Integrations
Inventory Control
Layout
Misc
Mobile Commerce
Nexternal.NET
Orders
Products
Questions
Quickbooks
Reports
Users
All Categories

How do I send a bulk email only to those customers who have ordered a specific item within a specific time period?

I have set up a MailChimp account and have an API key. I have updated my settings in Nexternal so that my MailChimp list will be synchronized with the Nexternal customer mailing list. MailChimp shows that Nexternal is communicating properly and my unsubscribes are being marked from MailChimp. MailChimp . . .

do you have email marketing like constant contact?

How do I send a newsletter?

Does the Mail Wizard send individual e-mails, or one to all recipients?

How do I view old emails that I have sent in the Mail Wizard? I am trying to track the date of the last one I sent.

I want to send out a mass email to my customers. How do I do this?

How can I include graphics in a bulk email?

Can I give customers direct control of their Mailing List status when they create or edit their accounts in the Online Store?

When using the Mail Wizard, how do I set the e-mail address to which "bounced" e-mails are sent?

I am just setting up a BtoC and BtoB site. I have separate pricing for the same item on each site. When I experimented with the Mail Wizard, I did not see an option as to send a product link based on BtoB pricing. It only gave me BtoC pricing even though the customers are flagged as Business customers. . . .

How can I use the Mail Wizard to contact customers who have never ordered?

How do I upload images to send in an HTML E-Mail with the Mail Wizard? As it stands, I see an image not found (the red "x" in the box) when I preview the message.

I imported about 2400 customers from our old system into the Order Management System. I would now like to send out an email announcing (to just them) our new website. It needs to be a personalized email, but I am unable to edit the list before sending. How can I do this?

How can I use the Mail Wizard to contact customers based on customer information (e.g. Customer Type, State, etc.)?