Configuring Nexternal to Utilize LivePerson Software
Question:
How do I integrate LivePerson software with Nexternal's eCommerce platform?
Response:
To enable your online catalog with LivePerson chat, navigate to Settings / Compatible Software - Edt / Live Person. Enter button code and tag monitor code supplied by LivePerson.
LivePerson is a live chat service that enables customers in your Online Store to chat online with a customer service representative from your company, or to send an e-mail to your company should no representative be available at that time. The customer initiates the conversation by clicking a "Click here for a live person" (or similar) button located at the bottom of the Cart Section. Depending on the level of service purchased from LivePerson, you may be able to customize the button to seamlessly match your store cosmetics.
Nexternal clients are eligible to receive 20% off on the LivePerson service. Simply click the "Sign Up Now" link to take advantage (available in Settings / Compatible Software - Edit / Live Chat).
Notes:
The LivePerson Button and Tag Monitor are included in the Search Engine Friendly Catalog (Products/Export). The LivePerson service enables you to place live chat buttons on your web site in addition to your Online Store.
